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Knowledge Base

Courier

1
  • Ninjavan Registration Form (Open Account)

E-Commerce

105
SiteGiant Lite
  • SiteGiant Lite Training
    • Orders
    • How to Print Shopee Shipping Label
    • How to Print Lazada Shipping Label
    • How to Move Old Orders into Printed Tab
    • How to Generate Invoice Number
    • How to use Carrier Manifest
    • How to use Order Fulfillment Assistant for Lazada and Shopee Orders
    • How to use Order Fulfillment Log
    • How to Manually Fulfill Orders and Update Tracking Number
    • How to Cancel Order
    • How to Send Payment Reminder to Customer
    • How to Create Order Manually
    • How the Order Status, Remark & Fulfillment Status Works
    • How to Remind Customer who has Abandoned Checkout
    • How to Process Order with Express Fulfillment
    Products
    • How to Create New Webstore Listing (without variant)
    • How to Create New Webstore Listing (with variant)
    • How to Sync Back Products from Shopee
    • How to Add New Product & Publish to Shopee (without variant)
    • How to Add New Product & Publish to Shopee (with variant)
    • How to Edit and Publish My Existing Shopee Listing
    • How to Sync Back Products from Lazada
    • How to Add New Product & Publish to Lazada
    • How to Edit and Publish My Existing Lazada Listing
    Inventory
    • How to Manage Your Inventory Stock
    • How to Bulk Update Item Stock Quantity
    • How to Set Parent SKU (Item Group) for Inventory
    • How to Stock In for your Inventory
    • How to Stock Out your Inventory
    • How to Use Inventory Forecasting
    • How to Create Inventory Item
    • How to Create a New Kit
    • How to Add Inventory Item from Product Listing
    • How to Create Purchase Order
    • How to Bulk Update Inventory Stock with Item Group
    • How to Manage Marketplace Price with Item Group
    • How the Inventory Item Stock Details Works
    • How to Update Inventory with Shopee Campaign Reserved Stock
    Customers
    • How to Add and Manage Customer Account
    • How to Manage Customer Groups
    Analytics
    • How to analyze the Marketplace Channel Report
    • How to analyze the Order Report
    • How to analyze the Inventory Performance Report
    • How to analyze the Inventory Purchased Report
    • How to analyze the Dead Stock Report
    My Apps
    • How to Keep Track of Marketplace Competitor’s Products
    • How to use the Barcode Label
    Marketplaces
    • How to Use Bulk Copy Listing
    • How to Boost Your Shopee Products Automatically
    • How to Use Shopee & Lazada Payment Reconciliation
    • How to Use the Bulk Inventory Linking Tool
    • How to Use Shopee Product Watermark
    • How to Use Lazada Product Watermark
    • How to Change Shopee Shipping Label Sender Information for Dropship
    • How to Check the Gross Profit for Marketplace Order
    • How to Scrape Product Listing from the Marketplace
    • How to Link Marketplace Product with Existing Inventory Item
    • How to Manage Item Linking in Bulk Inventory Linking
    • How to Download Watermark Template
    • How to Remove Shopee and Lazada Product Watermark
    • How to Replace the Watermark Origin Image
    Webstore
    • How to Set Website Theme Color
    • How to Add Favicon and Logo for Webstore
    • How to Add Slideshow Image
    • How to Add Featured Products
    • How to Add Social Media Icons in Website
    • How to Add Product Reviews and Ratings in your website
    • How to Apply Product Label on your Webstore’s Product
    Shopify
    • How to Integrate Shopify Store with Shopify Sync
    • How to Retrieve Shopify Admin API Password
    • How to Create New Shopify Listing (without variant)
    • How to Create New Shopify Listing (with variant)
    Unicart
    • How to Integrate Unicart Store
    • How to Create New Unicart Listing (without variant)
    • How to Create New Unicart Listing (with variant)
    Facebook
    • How to Set Up Facebook Business Extension Version 2.0
    • How to Manage Your Facebook Page Shop
    • How to Manage Facebook Messenger Chat
    • How to Manage Business Account, Facebook Pixel & Facebook Ads
    • How to Uninstall Facebook Business Extension
    WhatsApp
    • How to Boost Your Sales with WhatsApp Commerce
    Settings
    • How to Edit Warehouse and Rack Information
    • How to Add Staff and Assign Permission
    • How to Add a Sales Channel
    • How to Manage Sales Channels Setting
    • How to Add-on More Sales Channels
    • How to Set Shipping Method Based on Weight
    • How to Set Shipping Method Based on Item Quantity
    • How to Set Flat Rate Per Order Shipping Method
    • How to Customize Notification Email Templates
    • How to Edit your Store Information
    • How to Change Invoice Prefix
    • How to Set your Store to Maintenance Mode
    • How to install SiteGiant MultiChat
    • How to Set up Channels in SiteGiant MultiChat
    • How to Assign Staff to Manage MultiChat
    • How to Set Up Cash On Delivery Payment Method
    • How to Set Up Bank Transfer Payment Method
    • How to Add Paypal Payment Gateway
    • How to Customize the Checkout Process
    • How to Add iPay88 Payment Gateway
    • How to Add eGHL Payment Gateway
    • How to Add Razer Payment Gateway
SiteGiant
  • SQL Accounting Sync
  • Sitegiant Unicart Facebook Live Function

Email

9
  • WebStation Email Server Setting & Configuration
Gmail Settings
  • Fetch emails using Gmail
  • Gmail SMTP Settings and Gmail Setup
  • Read Gmail Messages On Other Email Clients Using POP
  • Check Gmail Through Other Email Platforms – IMAP
  • What to Do if Outlook Cannot Connect to Gmail Account?
Office 365
  • How to Whitelist Training Emails in Microsoft 365
  • How to Whitelist by IP Address in Exchange 2013, 2016, or Microsoft 365
  • How to Change Junk Email Options in Outlook – Office 365

Hardware

27
IP CCTV Camera
    Tp-Link Tapo C310
    • How to Connect Tapo Camera to a NAS
    • Tapo Smart Camera Unboxing and Setup Video
    • How to Install microSD Card and Reset Your Camera
Printer
    Troubleshooting Printer
    • Troubleshooting offline printer problems
    Epson
    • Epson L220 Printer Head Cleaning Solution
HIKVISION CCTV
  • How to reset Hikvision password
  • Disable No HDD Exception in Hikvision DVR / NVR
  • Setup Motion / Event Alarm notification on Hikvision DVR / NVR and Push alarm to hik-connect mobile App
Router
  • TP Link Archer AX Series Unboxing and Setup
Apple Mac
  • How to Reset a Mac: Factory reset a MacBook Air or MacBook Pro
  • Check and Change Your Privacy And Security Settings on Your Mac
TimeTec & FingerTec
  • Introduction to TimeTec AWDMS
  • AWDMS Specs You Need to Know
  • AWDMS / Ingress Quick Installation Guide – FingerTec Face ID 5 Series
HP
    Laptop Battery
    • How to Fix a Laptop That Won’t Charge
Graphics Device
  • PEG vs IGD, which one to use?
Network Crimping Color Code
  • Ethernet Cables – RJ45/Colors & Crossover
  • Ethernet Cables – RJ45 Pinout T-568B
Standard RAID Levels
  • RAID 0 vs RAID 1
SD Card
  • How to Test Memory Card Real Capacity
TP-Link
  • How to create an account in Tapo app
  • Tapo C310 Setup Video
  • How to Manage VIGI Cameras and NVRs via VIGI App
EZVIZ
  • How to Setup and Install EZVIZ BC1 Battery Camera Kit
  • How to Subscribe to EZVIZ CloudPlay
Hikvision
  • Hikvision “No Resource” Error
  • What is the difference between the main stream and the sub stream?

Internet

2
Internet Setting
    How to configure VLAN ID for your internet connection on Router
    • TM Unifi VLAN Setting at Router
    • Maxis Fibre VLAN Setting at Router

Marketplace

5
Lazada Malaysia
  • Lazada Malaysia Cancel Order Refund
  • Lazada Malaysia Return and Refund Process
Lazada Seller
  • Lazada Account Statements
  • Lazada Order Overview
  • Lazada Transaction Overview

Software

23
Microsoft Office 365
  • How to Install Microsoft 365 for Home
AutoCount Accounting
  • How to Setup AutoCount Backup
  • Backup Option
  • How to Setup Scheduled Auto Backup
  • How to Attach Account Book in AutoCount?
Adobe Reader
  • Troubleshooting Adobe Acrobat Reader DC Problem: Unable open multiple PDF from network share
Windows
  • How to set apps to always run as an administrator on Windows 10
  • Windows File Sharing Basics
  • Change Reset Account Lockout Counter for Local Accounts in Windows
  • How To Use Windows Search Service
  • How to Change User Account Control Settings on Windows 10
  • Windows Update Blocker
  • Fix Print Spooler
  • Adjust Receipt Printer Margins on Windows PC
  • Printer sharing problem after windows Update?
Payroll
  • PCB, EPF, SOCSO, EIS and Income Tax Calculator 2021
Web Browser
  • How to Clear the Cache and Cookies in Your Web Browser
SQL Account
  • Step by Step : SQL Account or Payroll – Network Setting
  • SQL Account System Requirements
FingerTec
  • Ingress Installation and Configuration
  • 10 Common Mistakes Users Make During Ingress Setup
Microsoft Outlook
  • Outlook Junk E-mail Protection Level Changes Unexpectedly to Low
  • Managing Junk Mail in Outlook 2019: Microsoft Outlook Tutorial

Warranty & Service

18
  • Acer
  • AOC
  • Asus
  • AVITA
  • Brother
  • Cooler Master
  • DELL
  • D-Link
  • Ezviz
  • Hikvision
  • HP
  • Lenovo
  • Logitech
  • Neuropower
  • Philips
  • Samsung
  • TP-Link
  • VAIO

Website

2
WordPress
  • How to install WordPress via WordPress Hosting
Webstation Fileserver
  • How to Access and Download File from FileServer
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  • Warranty & Service

Warranty & Service

  • Acer
  • AOC
  • Asus
  • AVITA
  • Brother
  • Cooler Master
  • DELL
  • D-Link
  • Ezviz
  • Hikvision
  • HP
  • Lenovo
  • Logitech
  • Neuropower
  • Philips
  • Samsung
  • TP-Link
  • VAIO

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