How to Whitelist Training Emails in Microsoft 365

How to Whitelist Training Emails in Microsoft 365 #

Step 1: Log in to your mail server Admin portal. Then, navigate to Admin centers > Exchange

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Step 2: Select mail flow and click on the + sign located in the top-left.

Step 3: Select Bypass Spam Filtering… from the drop-down. This will open the new rule screen.

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Step 4: Give the rule a name, such as Training Notifications Bypass Clutter and Spam Filtering by Email Header.

Step 5: Select Apply this rule if… and then choose The sender… > domain is from the drop-down. This will open the specify domain screen.

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Step 6: Enter the hostnames that you want to whitelist on the specify domain screen and click the + sign. Then, click the OK button.

Step 7: Verify the Do the following… field is set to Set the spam confidence level (SCL) to… and Bypass spam filtering is set on the right.

Step 8: Scroll down the screen to the Match sender address in message option. Here, select Envelope from the drop-down.

Step 9: Click the Save button.

 

Credits: https://support.knowbe4.com/

Related posts: How to Whitelist by IP Address in Exchange 2013, 2016, or Microsoft 365