How to Remind Customer who has Abandoned Checkout

How to Remind Customer who has Abandoned Checkout #

Activate Abandoned Checkout #

Step 1: Navigate to the menu dashboard, and click on the Settings at the bottom left.

Step 2: Select Checkout.

Step 3: Then, enable the status for Abandoned Cart Activation, so that the abandoned checkout records from customer will be saved.

Step 4: After that, enable the status of the Abandoned Cart Reminder. And set the time period for the system to automatically send out the reminder email.



Check Abandoned Checkout Order #

Step 1: Go to the menu dashboard and navigate to Orders > Abandoned Checkouts.

Step 2: Then, click the Abandoned Order ID to view the details.

Step 3: The order details and cart items will be recorded, hence you may click on the ‘Send Reminder‘ button to send a reminder email.

Step 4: The reminder email will then be sent to the customer email address.

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