Table of Contents
Video #
Connect The Device To Local Network And Open SADP Tool To Search Online Devices.
Step 1 : Select The Device And Click Forget Password:
Step 2 : Click Export To Save XML File, Send The XML File To HIKVISION Technical Support Team.
Remember !!! Don’t not turn off your device until they send you the email
Email this file to :
support.my@hikvision.com
Step 3 : Choose the path of the encrypt file, input your new password and confirm, click Confirm and your password will be reset.
Note: Once you get the file, it will be expired after 24 hours.
Credit By : Webstation
