If when you were trying to take a printout from your Network-shared printer or add a new Printer and end up seeing the following error message, then this post will be able to help you:
Windows cannot connect to the printer, Error Operation failed with error 0x0000011b
If you are seeing Network Printer Error 0x0000011B, then the first thing you should do is update your computer. This issue is persistent in some of the Windows updates, so, if Microsoft has issued an update to fix the bug then installing it is what you need. To update Windows, open Run (Win + R), type “ms-settings:windowsupdate”, and click Ok. Now, click Check for Updates or Download, depending on the button that you are seeing.
These are the things you need to do to resolve the error.
- Uninstall Windows Update
- Tweak the Registry
- Run Printer Troubleshooter
Let us talk about them in detail.
Uninstall Windows Update #
This might sound a bit contradictory to some of you, but this issue can be solved by uninstalling Windows Update. If you are on Update KB5005565, KB5005573, etc, you may experience this issue as it is a problematic update and if you want, you can come to this solution after trying all the other fixes mentioned in this article, but if you want to resolve the error straight away, then uninstalling is what you need.
To uninstall Windows Update, follow the given steps.
- Open Control Panel from the Start Menu.
- Make sure that View by is set to Large icons.
- Click Program and Features > View installed updates.
- Now, look for the latest Windows Update, right-click on it and select Uninstall.
Now, restart your computer and check if the issue persists. If it does, then Hide that update for some time and see.