How to use Order Fulfillment Assistant for Lazada and Shopee Orders #
Step 1: Navigate to Orders > Fulfillment on menu dashboard.
Step 2: Click on Order Fulfillment Assistant.
Step 3: For the first time, you will be directed to set up the Order Fulfillment Assistant settings before you may proceed.
Step 4: Once you have saved the settings, you may select and start by scanning the Shipping Label or inserting the Marketplace Order ID / Order ID accordingly.
Step 5: After scanning, you’ll see the Order details and the products you’ll have to pack for the order as below:
Note: If the customer has cancelled the Order, the status will appear as CANCELLED
Step 6: You may also enable the ‘Scan Item SKU’ to scan and double check the items during packing.
Step 7: To prevent double packing, a Warning message and a Beep sound will appear if the Order is scanned again. Under Scan History, you may also identify the other staff who has scanned the Order previously.