To repair a corrupted Outlook Offline Storage Table (.ost) file, you can recreate the file or use Microsoft’s built-in repair utility.
Method 1: Recreate the OST File (Recommended & Easiest)
Because .ost files are just a synced offline cache of your mailbox on the server, deleting or renaming a damaged .ost file safely forces Outlook to automatically rebuild a fresh copy.
- Close Outlook completely.
- Press Windows Key + R, type the following path, and press Enter:
C:\Users\%username%\AppData\Local\Microsoft\Outlook\ - Locate your
.ostfile, right-click it, and rename it (e.g., add.oldto the end) or delete it. - Restart Microsoft Outlook. Outlook will automatically generate a new
.ostfile and re-download your emails, calendars, and contacts from the server. (Ensure you have a stable internet connection).
Method 2: Use the Inbox Repair Tool (SCANPST.EXE)
If you need to scan a specific data file, note that Microsoft’s built-in SCANPST.EXE is primarily designed for .pst files, though it can scan local data file structures.
- Exit Outlook.
- Open File Explorer and navigate to your Microsoft Office installation folder (typically found at
C:\Program Files\Microsoft Office\root\Office16orC:\Program Files (x86)\Microsoft Office\root\Office16). - Double-click
SCANPST.EXEto launch the Inbox Repair tool. - Click Browse to select your
.ost(or.pst) data file. - Click Start to begin scanning for errors.
- If errors are detected, click Repair.
Note: For severely damaged Exchange-backed .ost files, Microsoft officially recommends Method 1 (deleting the .ost file to let it re-sync) rather than running ScanPST.
If you are running into a specific error message or if your account is not an Exchange/Office 365 mailbox, let me know the exact Outlook version or error code so I can narrow down the fix.
Credit By : Webstation