Table of Contents
1. Reset password by SADP Tool
Tool:
SADP Tool
Please follow the link to download the latest version of SADP:
http://files.accessglobal.info/SADP%20Tool/SADP.exe
Connect the device to local network and open SADP Tool to search online devices.
Select the device and click Forget Password:
Click Export to save XML file, send the XML file to HIKVISION technical support
team.
Remember !!! Don’t not turn off your device until they send you the email
Email this file to : support.my@hikvision.com #HIKVISION technical support team will return encrypt file or forward your request to |
Note: Once you get the file, it will be expired after 24 hours.